Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

 

The cancellation period is 14 days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.

 

To exercise your right of withdrawal, you must inform us

 

Kai Klostermann
Loher Straße 6
22149 Hamburg
Germany
Telephone: +49 179 6071035
Email: hello@kai-klostermann.com

 

You must inform us of your decision to withdraw from this contract by means of a clear statement (e.g. by email or letter).

 

To meet the cancellation deadline, it is sufficient that you send your notification of exercising your right of cancellation before the cancellation period expires.

 

Consequences of the revocation

 

If you cancel this contract, we will reimburse all payments received from you, including delivery costs (excluding any additional costs arising from your choice of a delivery method other than our cheapest standard delivery option), without undue delay and at the latest within 14 days from the day on which we receive your cancellation notice.

 

For this refund, we will use the same payment method you used for the original transaction, unless we have expressly agreed otherwise with you. Under no circumstances will you be charged any fees for this refund.

 

We may refuse reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

 

The return

 

You must return or hand over the goods to us without undue delay and in any event no later than 14 days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send the goods before the 14-day period has expired.

The return or handover of goods should be made to:

Kai Klostermann
Loher Straße 6
22149 Hamburg
Germany
Telephone: +49 179 6071035
Email: klostermann.hamburg@gmail.com

You bear the direct costs of returning the goods.

You are only liable for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing their condition, properties and functionality.